Renting made simple with Cheers Realty

Useful tenant’s forms and docs

• How do I apply for a rental property?

  When you inspect a property that meets your needs, the next step is to submit a rental application, which you can download from our useful tenancy forms section above (we also accept online applications through platforms like 1Form and TRA). Please ensure that each adult who wishes to be named on the tenancy agreement submits their own application.

   

  To process your application efficiently, we require 100 points of identification from each applicant, along with proof of income. Generally, we need proof that your household’s combined weekly income is at least three times the weekly rent amount. Once we have processed your application and received approval from the owner, we will notify you and send you the tenancy agreement to sign. After that, you’ll need to pay the bond and the first two weeks’ rent to secure the property.

• How much is the bond, and when do I get it back?

  The bond is typically equivalent to four weeks’ rent and must be paid before the lease begins. You’ll get your bond back at the end of the lease, provided that the property is returned in the same condition as when you moved in (excluding general fair wear and tear) and there are no outstanding rent or bills.

• How do inspections work?

  Routine inspections are conducted periodically during your tenancy to make sure that the property is well-maintained and to address any issues that may arise. We will notify you in advance of the inspection date and time.

   

  During the inspection, we’ll review the general condition of the property, take note of any maintenance concerns, and ensure it’s being cared for in line with the lease agreement. You don’t need to be home for the inspection, but if you have any questions or concerns, feel free to reach out to us beforehand.

• How do I report maintenance issues or request repairs?

  Before reporting maintenance issues to your property manager, it’s a good idea to go through some basic troubleshooting steps and check for things like a tripped power switch or an empty gas bottle. If the issue still persists, gather relevant information and take clear photographs to assist your property manager in resolving your request as quickly and efficiently as possible, and send these photos either through the PropertyMe app or through our maintenance request page.

   

  If you experience more urgent or severe maintenance issues such as flooding, fire, or significant safety concerns, please call us immediately.

• Do I need to sign and return the condition report?

  Generally speaking, you are not legally obligated to sign and return the condition report. However, failing to do so means that you agree with the version of the condition report originally provided by your property manager. We encourage you to take your time to go through the property and note any pre-existing damage or wear and tear, and return the signed condition report along with photographs taken (if any). You can return the report via email, fax or in person within the applicable time frame.

• What if the property I’m renting gets sold during the tenancy?

  Even if the property is sold, you are still within your rights to continue renting at least until the end of your fixed-term tenancy. After that, it would be up to the new owner to agree to a lease renewal or not. If your lease is periodic, the new owner would be within his/her rights to give you sufficient notice as per fair trading regulations.

• How do I notify you that I wish to move out?

  Our policy is to contact you prior to your lease expiry date to see if you would be looking to renew your lease. If you are planning to move out, please feel free to notify us and we will send you the relevant forms and instructions. If you need to vacate the property before your lease expires, it would be viewed as a ‘break lease’ situation, and relevant conditions apply. In instances of a broken lease, you would be liable to cover the re-letting of 1 week’s rent + GST, as well as being required to continue paying your rent until a replacement tenant moves in or until your official lease end date (whichever happens sooner).